S DEER Clothing has garnered attention in the fashion industry, but its reputation online appears mixed. With varying customer feedback, it’s essential to evaluate the brand carefully before making a purchase. This review will delve into the key aspects of S DEER Clothing, including trust scores, social media presence, and customer reviews to help you make an informed decision.
Brand Information
S DEER Clothing is a fashion brand offering a range of products, including blouses, shirts, bottoms, coats, and jackets. While the exact founding year and ownership information of the company remain undisclosed, the brand has established a presence on social media platforms such as Facebook, Instagram, YouTube, and TikTok. The prices of their clothing items are variable, and they often run promotions like “Buy 2, Get 20% Off” and “Buy 3, Get 30% Off.”
S DEER’s customer service is available via email at [email protected], and they can be reached at +33 142442621. Their physical store is located in Paris, France, but customers report that their products often ship from China.
Trustpilot Reviews and Trust Score
S DEER Clothing holds a relatively low Trustpilot score of 1.7 out of 5, based on a large number of customer reviews. This score indicates significant dissatisfaction among customers, with 84% of reviews being one-star. Many customers have expressed frustrations regarding issues such as delivery delays, poor customer service, and sizing discrepancies.
One major concern highlighted in the Trustpilot reviews is the brand’s shipping process. Although the company claims to be based in France, some customers have pointed out that their products are shipped directly from China. This has led to confusion and frustration, especially when it comes to shipping times. Additionally, the sizing chart provided by S DEER has been criticized for being inaccurate, with some customers receiving items that were too small or did not match the size they ordered.
Another common complaint revolves around S DEER’s customer service. Several customers have mentioned that the brand fails to respond to inquiries or address issues in a timely manner. In some cases, customers have had to wait weeks for refunds or exchanges, leaving them frustrated and dissatisfied with the overall experience.
Sitejabber and BBB Scores
S DEER Clothing does not have a presence on Sitejabber, which is another trusted platform for customer reviews. The absence of reviews on this site raises concerns about the brand’s transparency and customer engagement. Furthermore, S DEER does not have a profile on the Better Business Bureau (BBB), a well-known organization that rates businesses based on their customer service and overall reputation. The lack of a BBB profile makes it difficult for potential customers to verify the brand’s legitimacy and commitment to quality.
Social Media Presence
Despite the negative feedback on review platforms like Trustpilot, S DEER Clothing has a strong following on social media, particularly on Instagram, TikTok, and Facebook.
On Instagram, the brand boasts an impressive 133K followers, showcasing a dedicated fanbase. S DEER posts regularly, with 256 posts in total, maintaining a strong presence in the fashion community. Their engagement ratio on Instagram is relatively high, indicating that their followers are actively interacting with their content. The brand’s Instagram account is a valuable platform for showcasing new collections and connecting with customers.
On TikTok, S DEER has also made an impact, with 58.3K followers and 116.5K likes. Their content garners significant attention, suggesting that they are resonating with a broad audience. TikTok’s fast-paced, visually engaging format is ideal for showcasing fashion products, and S DEER seems to be capitalizing on this platform effectively. Their relatively low following of only 24 accounts suggests that the brand is focused on its own content creation and audience engagement, rather than consuming content from others.
The brand’s Facebook presence is substantial as well, with 15K followers and 10K likes. However, their Facebook rating is 3.0 out of 5, based on 38 reviews. While this indicates a decent level of engagement, the mixed reviews suggest that there may be issues with maintaining a consistently positive reputation.
On YouTube, S DEER has a modest following of 189 subscribers, and they have uploaded 41 videos. Although their YouTube presence is still in the early stages, it shows that the brand is putting effort into diversifying its content and engaging with a broader audience.
S DEER Clothing Red Flags
While S DEER Clothing has a strong social media presence, there are several red flags that potential customers should be aware of before making a purchase.
Lack of Independent Reviews
One of the biggest concerns with S DEER is the lack of independent reviews on reputable platforms such as Sitejabber and BBB. The absence of reviews on these platforms makes it difficult for consumers to assess the brand’s credibility and reliability. Trustpilot reviews indicate a high level of dissatisfaction, but without additional independent reviews, it’s hard to gauge the overall trustworthiness of the brand.
Poor Trustpilot Rating
The low Trustpilot rating of 1.7/5 is a major red flag. With the majority of reviews being one-star, it’s clear that a significant portion of customers have had negative experiences with the brand. Issues such as delayed shipments, incorrect sizing, and unresponsive customer service are recurring themes in the reviews. If you’re considering purchasing from S DEER, it’s essential to take these negative reviews into account and decide if you’re willing to take the risk.
Sizing and Quality Concerns
Several reviews have mentioned discrepancies between the sizes advertised on the website and the actual fit of the products. Customers have reported receiving items that were either too small or did not match the product descriptions. These sizing issues, combined with concerns about product quality, suggest that S DEER may not always meet customer expectations.
Delivery Delays
Delivery delays have been another common issue raised by customers. Some customers have reported waiting weeks for their orders to arrive, which can be frustrating, especially if you’re purchasing items for a specific occasion. The fact that products are shipped from China may contribute to these delays, as international shipping often takes longer.
Poor Customer Service
Many customers have shared their frustration with S DEER’s customer service. A recurring complaint is the lack of response to emails or inquiries. Some customers have even reported being “ghosted” by the brand, with no response regarding refunds or exchanges. This lack of customer support is a significant concern for anyone considering purchasing from the brand.
Final Thoughts
Based on the available information, S DEER Clothing shows promise in terms of social media presence and engagement, but its online reputation is marred by low Trustpilot ratings and customer dissatisfaction. The brand’s lack of independent reviews on platforms like Sitejabber and BBB raises questions about its transparency and commitment to customer satisfaction.
Before making a purchase, it’s important to weigh the positive aspects, such as the brand’s strong social media following, against the significant concerns raised by customers, including poor customer service, delivery delays, and sizing issues. If you’re considering buying from S DEER, proceed with caution, and consider researching further to ensure you’re making an informed decision.